Do you accept returns?

Because our cookies are a perishable food product, we do not accept returns.

That said, your experience matters to us. If something isn’t right with your order, we’ll make it right — guaranteed.

What is your satisfaction guarantee?

We proudly offer a 100% satisfaction guarantee.

If your order arrives damaged, incorrect, or you have a bad experience for any reason, please contact us within 7 days of delivery. We will gladly provide a replacement or full refund — no hassle.

Email us at support@minniebeasleys.com and include your order number and photos if applicable.

How long do the cookies stay fresh?

Our almond lace cookies stay fresh for up to 4 weeks at room temperature when stored properly.

For longer storage, they can be frozen and enjoyed later with no loss of quality.

How should I store the cookies?

• Store in a cool, dry place
• Keep away from direct heat or sunlight
• Reseal packaging tightly after opening
• Do not refrigerate (this can affect texture)

Freezing is perfectly safe if you’d like to extend freshness.

Are the cookies fragile?

Yes — almond lace cookies are delicate by nature. We package every order with great care to minimize breakage during shipping.

That said, minor breakage can occasionally happen in transit. If your order arrives significantly damaged, please reach out and we’ll take care of it.

How long does shipping take?

Processing Time:
Orders are processed within 1–3 business days (longer during peak seasons or holidays).

Delivery Time (after processing):

• Standard shipping: 3–7 business days
• Expedited shipping: 1–3 business days (if available)

Delivery times may vary due to carrier delays, weather, or destination.

Where do you ship?

We currently ship within the United States only.

Will prices be included in the package?

No — pricing is never included, so every order is gift-ready.

Can I send these as a gift?

Absolutely. You can add a personalized gift message at checkout, and it will be included with your order.

For corporate gifting, events, or bulk orders, contact us at info@minniebeasleys.com and we’ll help customize your order.

How do I track my order?

Once your order ships, you’ll receive a shipping confirmation email with tracking information.

If you have any trouble locating your package or experience a delivery issue, reach out — we’re happy to help.

What if my order is delayed or lost?

While we aren’t responsible for carrier delays or incorrect shipping addresses, we’ll always do our best to assist and help resolve any issues quickly.

How can I contact you?

Email us anytime at support@minniebeasleys.com.
We aim to respond within 1 business day.